Money Worries
Are you having payment difficulties? If you are concerned about your finances or if your situation has recently changed, please get in touch with us. We’re here to help you!
The sooner you let us know, the quicker we can look to help and get you back on track. We understand that times are tough, and we’re ready to discuss your options.
How We Can Help You
If you’re facing difficulty making payments, don’t wait to reach out. We’re here to work with you and find the best solution. Here’s how you can get in touch with us:
Log in to your digital banking account
and send us a secured message about your situation. If you haven’t set up your digital
banking account yet, get in touch with us to get started.
Speak directly with a member of our
customer experience team on+1 203-680-0510. Our staff will take you through several
security questions that we agreed with you when you opened your account.
Send us an email and one of our
representatives will reach out to discuss your circumstances.
- For personal savings and business & charity current account queries, email [email protected].
- For personal residential mortgage queries, email [email protected].
- For commercial loan, business or personal overdraft, loan servicing and repayment queries, email [email protected].
Free Independent Money Advice
You can get impartial, free advice to help you deal with your money worries from many independent organisations.
Money Helper
Money Helper is a government backed
service that provides free, impartial debt advice and money guidance to people across
the USA. They offer support online, by phone, or face to face. You can use their free
debt advice locator tool to get support.
Citizens Advice
Citizens Advice provides free,
confidential, impartial information and advice on a wide range of debt and benefits
issues face to face. Check your local phone book or Yellow Pages for your nearest
Citizens Advice.
PayPlan, Live Again
PayPlan offers free and confidential
money advice that can help you to take back control of your finances. They offer advice
by phone, email and live chat making it quick and easy to access the advice you need.
National Debtline
National Debtline gives free debt
advice by phone and online to people across the USA.
StepChange Debt Charity
StepChange Debt Charity is a
registered charity that offers free, confidential advice and support to anyone who is
worried about debt. Their free counselling and debt advice can help you get back in
control of your money and move forward with your life.
